Payment and Shipping
SHIPPING & DELIVERY POLICY
At Charming Shoes SA, we provide FREE delivery on all orders to any address within South Africa in our online shop (this does not apply to our resellers) However, do note that we do not deliver to Postnet, Paxi, PO Boxes, military and restricted areas.
We do not deliver internationally, yet, but if you’re a store or distributor in any other country feel free to contact us at firstname.lastname@example.org and we’ll get back to you.
ORDER STATUS & TRACKING:
All orders are handmade and take between 7-10 working days to complete and we try our best to stick to these standards.
Once the order has been dispatched, an email, sms or whatsapp message confirmation will be sent to you. We do not send any tracking waybill numbers to customers because different courier companies are handling all our parcels. Please let us know if you have not received your parcel within 7 working days since the pick-up notice for delivery of your parcel.